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Evidence Guide: BSBINS403 - Obtain information from external and networked sources

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBINS403 - Obtain information from external and networked sources

What evidence can you provide to prove your understanding of each of the following citeria?

Determine stakeholder information needs

  1. Determine and confirm exact nature of information needs with relevant stakeholder
  2. Discuss options for satisfying requests with relevant stakeholder, taking into account any specific requirements
  3. Keep relevant stakeholder informed of delivery progress
  4. Recommend alternative options to fulfil relevant stakeholder information needs, where required
Determine and confirm exact nature of information needs with relevant stakeholder

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss options for satisfying requests with relevant stakeholder, taking into account any specific requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Keep relevant stakeholder informed of delivery progress

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend alternative options to fulfil relevant stakeholder information needs, where required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify details of required information resources

  1. Verify bibliographic and other relevant details and locate required information resources
  2. Check availability of required information from external or networked sources
Verify bibliographic and other relevant details and locate required information resources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check availability of required information from external or networked sources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Search external and networked sources

  1. Complete information search based on knowledge of external and networked sources
  2. Check availability of information resources from external and networked sources by searching catalogues for items already held, and electronic databases
  3. Identify reciprocal interlibrary lending networks and document delivery systems and services to source required information
  4. Seek assistance to source information that is difficult to locate
Complete information search based on knowledge of external and networked sources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check availability of information resources from external and networked sources by searching catalogues for items already held, and electronic databases

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify reciprocal interlibrary lending networks and document delivery systems and services to source required information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek assistance to source information that is difficult to locate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain and return information

  1. Complete and despatch requests to external sources using organisational standards, systems and procedures
  2. Monitor requests to and from external sources and follow-up, as required
  3. Check condition of information resources received from external sources and confirm they meet relevant stakeholder needs
  4. Monitor receipt of electronic documents and present to customers using approved delivery methods
  5. Confirm compliance with copyright legislation in relation to supply of photocopied or electronic documents
  6. Take action to recall material, where required, and return to provider in the required condition
  7. Inform provider of difficulties in relation to return of material and take action
Complete and despatch requests to external sources using organisational standards, systems and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor requests to and from external sources and follow-up, as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check condition of information resources received from external sources and confirm they meet relevant stakeholder needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor receipt of electronic documents and present to customers using approved delivery methods

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm compliance with copyright legislation in relation to supply of photocopied or electronic documents

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action to recall material, where required, and return to provider in the required condition

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform provider of difficulties in relation to return of material and take action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

respond to a request for an inter-library loan

respond to a request for a document delivery

request an inter-library loan

request a document delivery.

In the course of the above, the candidate must:

communicate effectively and efficiently with relevant stakeholders

use external sources and bibliographic tools, including electronic sources, to obtain different types of information

search external sources effectively to meet a range of different information needs.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key components of bibliographic records

key features of copyright legislation relevant to inter-library loans and document delivery

relevant external sources of information

common information services networks that facilitate access to external sources

common interlibrary lending policies and standards, and codes.